Refund Policy
At Houseware Hub, we want you to receive your order in good condition and as expected.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us as soon as possible after delivery.
To help us review the issue, please provide:
- Your order number
- Clear photographs of the product
- A short video showing the issue
- A brief description of the problem
Our team will review the information and guide you through the available resolution.
Change of Mind
Eligible change-of-mind returns may be accepted when the product is unused and in the same condition as delivered.
Refund Approval
A refund is only processed after the applicable return or product issue has been reviewed and approved.
Refund Method
[ADD YOUR FINAL REFUND METHOD HERE]
Refund Processing Time
[ADD YOUR FINAL REFUND PROCESSING TIME HERE]
Delivery & Return Charges
[ADD YOUR FINAL POLICY REGARDING DELIVERY/RETURN CHARGES HERE]
If you have any questions about a refund, please contact our customer support team with your order number.